Customer Order Specialist

Our client, the world leader in lighting, is currently looking to find a detail oriented and proactive Customer Order Specialist for their Moorebank office.

If you are looking for a stable, high energy temporary role with a team that truly supports one another, this is the perfect opportunity. The hiring manager is fantastic, the vibe is welcoming, and the team culture is second to none.

The Perks

• Pay: $38 - $42 p/h + Super.
• Flexibility: Choose your shift! Work 8am–4pm or 9am–5pm Monday to Friday
• Commute: Stress-free travel with free onsite parking
• Duration: 2 to 4 months minimum (possible ongoing), starting ASAP.
• Process: Virtual interviews for a quick turnaround.

What You’ll Be Doing

This is a busy, hands on role focused on maintaining a clean order book and ensuring seamless project delivery. Your day to day will involve:

• Order Management: Accept, validate, and accurately process customer orders.
• Complex Projects: Manage manual order creation for large scale projects, including milestone deliveries and billing schedules.
• Project Coordination: Tracking project orders and coordinating between suppliers, internal teams, and customers to ensure deadlines are met.
• Inventory & Logistics: Check product availability, prepare delivery proposals, suggest alternatives for out of stock items, and resolve discrepancies.
• Data & Reporting: Manage customer master data and generate monthly reports on orders, deliveries, sales, and stock levels.

Technical Requirements (Must-Have)

• SAP PR4 Knowledge: Experience or strong knowledge of PR4 is essential, as the team will be transitioning to this system in early May.
• Salesforce: Experience with Salesforce is highly regarded.

What We’re Looking For

• Experience: Proven background in order processing, sales support, or logistics administration.
• Problem Solving: A sharp eye for detail and the ability to escalate deviations or resolve order issues independently.
• Communication: A professional attitude with the ability to manage various stakeholders.
• Efficiency: A focus on continuous improvement to help streamline ordering and delivery processes.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.